Is Your SEO Firm Ripping You Off?

Read this article if: You are currently using an SEO firm and want to know how to verify the work that they are doing.

I talk with people often about their company’s web site, and often ask SEO-related questions. “Do you rank highly for your target keywords?” “How much traffic does organic search drive to your web site?” Most of the time I am met with blank stares. One popular response is “Well, we use an SEO firm, they optimize our web site pages”. Not exactly the answer I was hoping for, but it’s a start. I do a couple routine checks on their web site and discover what every webmaster fears; their SEO firm has been doing NOTHING and getting paid very handsomely!

A large majority of “SEO” firms out there are fly-by-night operations and swindlers, trying to confuse their clients with techno-babble to make them think that valuable work is being done. The main reason companies get swindled by these types of firms is because these SEO firms use customers lack of SEO knowledge against them. Even you, reading this article right now, you’ve probably employed an SEO firm or consultant. What have they done for you? Can you document and prove the work they’ve done, most importantly the benefits you’ve seen? Most people can’t because they don’t know what to look for. That ends today. Here’s how to verify that your SEO firm is actually earning their keep.

Check for presence of Meta tags

Meta tags are pieces of web page code that are readable by search engines but not by humans; these tags are not visible on the web page itself. Meta tags tell search engines what your web page is about. Meta tags are one of the basic components of good SEO. If your SEO agency did not create Meta tags for your web site, that’s red flag #1, and probably a good indicator that it’s time to send them packing. Your web site’s pages should contain these three basic tags: Title, Description, and Keywords. Here’s how to check for the presence of these tags:

1) Go to your web site’s home page.

2) Check the source code of the web page. To do this, go to your web browser’s menu and select View>Source. Alternatively you can right click anywhere on the page and select “View Source” from the pop-up menu.

3) The page source will display in a new window, essentially a text file full of raw code. It will appear quite messy, so I recommend you go to the Edit menu and click “Find”, then type in title followed by “Find Next”. This should take you straight to the Title tag. If however it says “cannot find ‘title” that means no Title tag was found. Assuming that it did find a Title tag, you should see something like this:

<title>XYZ Company Web Site - Widgets and More</title>

4) Assuming a Title tag was present, now it’s time to check for Meta tags. Still viewing the page source, again go to the Edit menu and click “Find”, then type in meta followed by “Find Next”. This should take you straight to the first Meta tag; keep clicking “Find Next” until you see the Description tag, which will look something like this:

<meta name=”Description” content=”XYZ Corporation, located in Anytown, U.S.A., makers of widgets and more.”>

5) Lastly we want to check for the presence of the Keywords tag, so with the Find window still open click “Find Next” and it should take you to the Keyword tag, which will look something like this:

<meta name=”Keywords” content=”xyz corporation, widgets”>

If you found all these tags present, congratulations! Your SEO firm is doing their job. I suggest you make a note of the tags however, so that in the future when they tell you they optimized your tags, you’ll know if the tags were actually changed or not.

Demand a search engine ranking report

A lot of SEO firms say “Your rankings went up, things are looking great” but never provide any tangible information to back that up. They should be providing you monthly rank reports that show you:

1) What keywords your web site ranks for on all the major search engines (Google, Yahoo, MSN, AOL and Ask.com)

2) The specific ranking(s) for each keyword

3) What pages of your web site are ranked

4) What changed from the prior month, along with some commentary that explains why

Make sure your backlink count is increasing

One of the most important aspects of SEO these days is the number of web sites that link to your web site; these links are known as a “backlinks”. Any good SEO firm should be working to boost the number of backlinks to your web site. If they’re not, you should confront them about it or find a new agency. If they are, ask for routine backlink reports so that you can chart your web site’s progress. Alternatively, you can manually check how many web sites link to yours. There are two ways to do this:

1) Go to Google and type in link:www.yourwebsite.com replacing yourwebsite with your own, of course. Google will display the number of web sites linking to yours. Make a note of this number, checking back periodically to make sure it keeps going up.

2) Go to https://siteexplorer.search.yahoo.com/ enter your web site’s URL and click “Explore URL”. Note the number of “Inlinks” displayed. This is the total number of web sites linking to yours according to Yahoo. As with Google, make a note of this number, checking back periodically to make sure it keeps going up.

There are many other ways to keep tabs on your SEO firm, but the above three checks will give you a good idea of how hard they are working for you. If performing the three checks turns up results, then you’ve probably picked a decent SEO firm. If not, confront your SEO firm or start shopping for a new one. There are hundreds of good SEO firms out there, don’t settle for less!

Saturday, September 20th, 2008

Does Your Company Need to Be Doing Search Engine Marketing?

Read this article if: You want to know whether or not your company should be doing Search Engine Marketing, and more importantly, what it will cost you if you don’t do it.

I’m frequently asked by companies why they should utilize search engine marketing. When asked this question I usually run down my case for SEM and list the many benefits. I’m also frequently asked what is the cost of NOT doing SEM, meaning how much it will hurt a company that decides against using SEM. Let’s start with the easy one first.

The Benefits of Search Engine Marketing

  • Nearly every Internet user in the world uses search engines, so you can effectively reach your target audience.
  • Compared to traditional media channels (newspaper, television, magazine, radio) SEM is far more cost effective.
  • When Search Engine Optimization (SEO) is used, your investment will have lasting effects for years. Proper SEO will help you boost your organic search engine rankings - and maintain them - often for several years. Remember, organic search engine traffic is 100% free for life, so you’re wise to maximize it as much as possible.
  • When using Pay-per-click (PPC) advertising you can have an instant search engine presence, even for competitive keywords. Your ads can be running in minutes, showing exactly where you want them to show for keyword searches that YOU define, and you pay only when someone clicks your ad. You control how much you want to pay per click and set a daily and monthly budget so that your ad cost does not exceed your available budget.
  • SEM is 100% measurable. You can track visitors from the time they click on your organic search listing or PPC ad all the way through their subsequent journey on your web site. Most importantly, you can track conversions from SEO and PPC activity. A conversion occurs when a web site visitor performs a desired action, such as buying a product or subscribing to a newsletter. With such detailed tracking available, you can quickly determine what’s working, what’s not, and adjust accordingly for maximum ROI on your SEO or PPC investment.

Now that we’ve highlighted some of the key benefits of using SEM, let’s take the opposite approach and look at what you’re losing if you’re not doing SEM.

The Cost of Not Doing Search Engine Marketing

  • You’re missing out on a huge potential customer base. Over the past several years there has been a tremendous shift towards online media amongst consumers. Depending on your industry, many of your target customers cannot be effectively reached through traditional media channels. There are tens of millions of searches performed every day, but if your company has no visibility in search results, no one will know about you or your web site.
  • Your competitors are most likely doing SEM. Because of this, they are intercepting your potential customers on major search engines. In fact, your competitors are probably running PPC ads using your company name, stealing away searchers who were actually looking for information about your company.

The short answer here is that your company needs to be doing Search Engine Marketing in some form. There is a lot to be gained by doing it, and also a lot to be lost by not doing it. It is cost effective, 100% measurable, and in my experience typically produces great results. So ask your web team, IT group or agency about how you can effectively utilize SEM for your organization. If properly done, I think you’ll be very pleased with the results.

Tuesday, September 2nd, 2008